Frequently Asked Questions

Everything you need to know about Valital

FAQ

Do we need to use the software, or can we just use the API?

Your choice! Many clients start with our platform for its ease of use and later integrate the API for specific workflows. You can also use just one. We're here to fit your process.

Which languages do you support?

Our AI currently scans and analyzes data in French, English, Portuguese, and Spanish, with German coming soon. This ensures truly global coverage.

How do we get data in and out?

Easily. Upload client lists via CSV for batch screening in the platform, and download all results as comprehensive PDF reports. The API accepts and returns structured JSON for full automation.

Is our data secure with you?

Absolutely. We are SOC 2 Type II certified, and data security is our foundational principle. We are trusted by institutions that handle the most sensitive financial data.

Product & Technology

What makes your PEP/SOE search different from others?

Traditional PEP/SOE checks are fragmented and slow. Valital uses GenAI to scan unlimited global sources in real time, blending PEP/SOE intelligence with adverse media screening for a fuller, contextualized risk profile.

How does Valital differ from a standard background check?

Background checks rely on static databases. Valital scours real-time open-source intelligence (OSINT) to flag misconducts (e.g., fraud, harassment, ESG violations) the moment they appear online, far beyond what databases capture.

Do you use databases and watchlists as sources?

Our platform is built around open-source intelligence (OSINT). If a database is publicly available, our AI retrieves data from it automatically.

What is Natural Language Processing (NLP), and why does it matter?

What is Natural Language Processing (NLP), and why does it matter?
NLP is AI that enables computers to understand and interpret human language. Valital’s NLP models are trained in French, English, Spanish, and Portuguese, ensuring accurate detection of nuanced risks across languages.

Privacy & Ethics

What about people’s right to privacy?

We only scan publicly available information, nothing private. Valital simply automates what’s already in the public domain but impossible for humans to process at scale.

How do I know Valital is using AI ethically and responsibly?

We design and train our AI on representative data, with a focus on transparency, explainability, and fairness. Our models are continuously tested to ensure ethical and responsible use.

Will we really see a difference in speed?

Yes. An analyst conducting 1,000+ manual searches yearly can save ~200 hours with Valital. Our AI filters out 90%+ of irrelevant data, delivering up to 3x more relevant results with fewer than 3% false positives.

Use Cases & Coverage

Do you conduct adverse media searches on both individuals and entities?

Yes. For individuals, we flag misconducts like fraud, violence, or harassment. For entities, we track ESG, financial, and governance-related issues.

Does Valital work for all types of businesses or only certain sectors?

Any organization managing reputation and financial risks can benefit. Valital is especially effective in KYC/AML, third-party verification, investment due diligence, and enhanced background checks.

How do you verify your sources?

We apply a structured verification framework across all retrieved content, continuously updated to ensure reliability and accuracy.

How do you minimize false positives?

Our ID-matching model evaluates the strength of correlation between your input and online data. Low-confidence matches are filtered out, so your reports focus only on the most relevant results.